Listening vs hearing: Why interviewing leaders is not a one-way process
Interviewing is not straightforward and its critical to thoroughly prepare in order to get it right. Think about not just
Are you aware if there is an issue in your business? Is there a pattern of behaviour you are noticing with your staff?
When issues arise in your business there is a ripple effect that can impact your staff turnover, revenue, competitive position in the market, growth, and your ability to attract and retain talent.
Being aware of the signs that indicate there is an issue in your business is crucial.
You want to be able to manage staff issues before the business is impacted. This allows you to maintain performance, employee morale, and deliver strong results.
The 8 unmistakable signs that indicate there is an issue in your business:
1. Results and performance
Monitoring the changes in performance and results gives you a clear indication that there is an issue in your business. When your employee has become ineffective, results are diminished. The results are a direct consequence of the employee’s performance.
2. Improvements are not happening
Effective and engaged employees seek out ways to improve processes and performance. They are involved and committed to continuous improvement. When you stop seeing improvements, your employee has become ineffective or simply disengaged. This impacts the effectiveness of your performance and your ability to deliver results.
3. Solutions do not make an impact
Solutions to obstacles do not have the impact they used to. The ideas do not come close to solving the challenge and the result of this ineffectiveness has an impact on the business results. The impact of creating solutions is reduced and ideas are not as effective as they used to. When solutions stop your competitive advantage is diminished.
4. Team stops listening
You realise that the team of high performers are not listening anymore. They seem engaged and friendly, but they are making their own decisions rather than listen to yours. Your leadership or the leadership from the executive team is not effective as it used to be. When people stop listening it is a clear sign there is an issue with respect.
5. Learning ability
Has your team stopped learning from you? If you have stopped investing in your team or they have stopped investing in you, there is an issue in the engagement and performance of yourself and your team. Learning improves the skills and capabilities of people and the business. Without continuous learning you can not maintain your competitive advantage.
6. You are not able to attract and retain top talent
If you find it difficult to attract high-quality talent to your team your reputation and performance as a leader may be impacted. The greatest sign of your effectiveness as a leader is your ability to retain your talent. It is worth considering your own motivation, engagement, and commitment to the team and company and understanding your effectiveness as a leader.
7. Employee commitment
Even if they try hard to supress it, people will see the lack of motivation and commitment from an employee. To be effective they need be motivated and committed. Loosing this can impact the engagement and productivity of the whole team, not just that employee.
8. Employee engagement
When employees are disengaged, they are not involved in key decisions or social engagements and they are not proactive with ideas or solutions. They stay silent and do not offer opinions or ideas. They are distant. When an employee is disengaged the impact on your culture is significant.
There will be times when the unmistakable signs indicate that there are issues in your business. Being acutely aware of these helps you to act before it has a significant impact on your business performance. The engagement of your employees not only impacts your staff retention. It has a direct impact on your future ability to attract and recruit talent.
When you do realise that there is an issue, act quickly.
Hunton Executive can help you understand your workforce and improve your attraction, recruitment, and retention strategies to futureproof your business.
For a comprehensive guide to attracting, recruiting, and retaining your talent contact Hunton Executive.
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